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Viewing 10 posts - 16 through 25 (of 25 total)
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  • in reply to: Zoom Help #1219
    Jordan Adams
    Keymaster

    Rebecca, you’re probably correct that it’s due to the sub-accounts. Even if participants are UNC-authenticated, pre-assigning them to different breakout rooms requires them all to be on the same sub-account. This may not be the case, as many students can often be in different sub-accounts. Unfortunately, there’s not really much of a way around this, as moving specific students to a different sub-account might cause access problems with their others classes. If you have a TA, or other colleague in the department willing to assist, it can help to make them a co-host for the meeting, so they can take care of some of the behind the scenes work while you’re focused on teaching the class.

    in reply to: Zoom Help #1179
    Jordan Adams
    Keymaster

    It seems as though it is indeed possible to add captions to previously uploaded videos, just click the three dots next to the video, click “settings”, and then hit the “+ Add” icon about three quarters of the way down the menu. From there, it’s easy enough to add the .vtt file, which will pair with the video for transcriptions. Hope that helps!

    in reply to: Zoom Help #1139
    Jordan Adams
    Keymaster

    @Viji We’re recommending instructors upload videos to Warpwire, and share those links with students via Sakai. The issue, as you correctly identified, is that your account may be in a different sub-account than some of your students. I emphasize some, to say not all. Switching your account to a different sub-account would enable some students to access the recordings, but it would likely prevent access for others. Conversely, switching a student’s sub-account might enable access to some of their classes, but it would then prevent access to other classes they previously had access to.

    This is an issue that’s especially prevalent for those in medically-related sciences, as frequently both instructors and students may be teaching/taking classes across different, but related disciplines (e.g. a Med School student taking a psychology class, or an instructor with a dual appointment in Biology and Gillings SPH.)

    Warpwire is UNC-wide, and isn’t constrained by the Zoom subaccounts. So, while it does indeed take an extra few minutes to upload recordings, it enables easy (and secure!) access to students who need the material.

    in reply to: Zoom Help #1074
    Jordan Adams
    Keymaster

    @Rebecca I would use Warpwire to upload and share your videos via Sakai. It’s pretty easy to get started, and won’t have any of the limitations concerning conflicting sub-accounts. Thanks!

    in reply to: Miscellaneous Questions #1059
    Jordan Adams
    Keymaster

    @John Sorry that things are giving you problems, that’s certainly an issue I haven’t heard of or seen yet. A few questions for you:

    1. On the slide shows that aren’t recording, are there YouTube videos, animations, etc.?
    2. How are the videos being shared? Just a link to the Zoom recording through Sakai or email?

    Thanks!

    in reply to: Zoom Help #1009
    Jordan Adams
    Keymaster

    @fcwiss- That’s certainly an unusual issue; I’d try importing a .csv file of the class roster to the breakout rooms assignment.

    If that doesn’t resolve the issue, please open a help ticket with 962-HELP, and we’ll get some folks in contact with you to further troubleshoot. Thanks!

    in reply to: Zoom Help #971
    Jordan Adams
    Keymaster

    @SHanda- As someone else mentioned, a second monitor is a good solution, if you have access to one.

    Another option is bringing up the chat window onto the screen that you are sharing. When you’re sharing your screen, no Zoom meeting windows (including the chat) will be displayed on the other participants’ screens. See the section titled “Share Screen Menu” on this Zoom help page for more info.

    in reply to: Zoom Help #933
    Jordan Adams
    Keymaster

    @mpedzwat Sorry about that! That certainly shouldn’t be occurring. Like Paul said, please contact 962-HELP, and we’ll be able to get more information to be able to figure the issue out.

    in reply to: Zoom Help #906
    Jordan Adams
    Keymaster

    @Bill I’d contact 962-HELP concerning the co-host issues.

    in reply to: Zoom Help #905
    Jordan Adams
    Keymaster

    @Bill,

    Practicing with the whiteboard is easy. Just enter a Zoom call by yourself, and then share the whiteboard from there. Feel free to practice, record, do whatever you’d like!

    On unc.zoom.us, just hit the “Host” button to start a call with yourself as the only participant.Then, hit the “share screen” and the whiteboard icon.

Viewing 10 posts - 16 through 25 (of 25 total)