Zoom Help

[Heidi Kim]

I’m having a problem with restricting cloud recording access. The options we have for “Share this recording” are either “Publicly” or “UNC-CH only” with a mandatory field box for domains (default is *unc.edu and *UNC.EDU). The setting for restricted to “UNC-CH” does not work. The sharing link takes users to their login page. Once they login with SSO, they get into their own account but not my video. I have checked setting to share publicly and that link works fine. I have had another UNC user try it and I have tried it in multiple browsers. I even tried with VPN. Any ideas?

[Jordan Adams]

Heidi, I’d recommend calling 962-HELP; they may need to get more detailed info from you that doesn’t need to be shared publicly here on this forum.

[Jeff Sekelsky]

My co-instructor is planning (despite my suggestions that he consider other options) to give full-length lectures over Zoom, recording them for students that can’t attend synchronous sessions. We will move them into Warpwire but the files will be huge. Do we have storage limits in Warpwire? Will Warpwire Keep them for the life of the Sakai site or at least the entire semester? Thanks.

Jeff

[Matt Osment]

Hi Jeff,
You needn’t worry about storage limits in Warpwire. Here are directions for automatically sending recordings from zoom to warpwire: https://oasis.unc.edu/wp-content/uploads/sites/4/2020/07/zoom-to-warpwire.pdf and https://unc.warpwire.com/w/p5sBAA/ .

[fcwiss]

Hi All, I have my zoom classes set to auto-record (mostly so I don’t forget to hit record on some days). Unfortunately, it seems like zoom starts recording whenever someone enters the room-so if a student enters 30 minutes early, I get a recording of that, if someone enters on the wrong day or time, I’m getting recordings..etc..
Is there a setting so that recording only starts when I, the host, enters? or another workaround to avoid dozens of unwanted recordings?
thanks

[Jordan Adams]

Frederick, I’m not aware of a way to do exactly what you’re looking for, but there are two solutions here:

1. Disable “join before host” on your settings, so that early arrivals won’t be able to join the meeting before you join. (They won’t have to try to join repeatedly, they’ll just have a pop up window asking them to wait until you join the meeting.)
2. Don’t record meetings automatically, which may be a better idea, as it’ll let you get your powerpoints started, let students finish joining, etc. before your recordings start.

But perhaps someone brighter than I knows of a way to do exactly what you’re asking….

[Alexis Dennis]

Hi,

I asked my students to all log into Zoom using their UNC Zoom accounts at the beginning of the semester. I have several students who have been getting stuck in the “waiting room” at the beginning of each class, and then Zoom lists them as a ‘guest’ when they enter the classroom. Others students are able to join the class immediately. Many of the students getting stuck in the waiting room are telling me that they are logging into Zoom for class through UNC / through their UNC Zoom account.

I’ve tried to turn off the wait room in my settings, but this is still happening. Has anyone else had problems with this? Any advice on how to trouble shoot my settings to completely disable the wait room for class? This problem is especially difficult when students get kicked out of zoom in the middle of class and are trying to rejoin…

Thanks!
Alexis

[Jordan Adams]

Alexis, this is pretty user and meeting-specific; I’ll open up a ticket with ServiceNow to get more info from you.

[Alexis Dennis]

Awesome. Thanks Jordan!

[bickford]

Hi folks,
Two Zoom questions and one Zoom thank you:

Questions:
—when I share screen with my class, I want to be able to mostly see the class, since I know what’s on the screen I’m sharing! But the way it works seems to be showing me the screen, with just a small portion of student faces on the side. Is there any way to switch this? To share the screen, but have it be minimized on my end so I’m still seeing mostly my student’s faces?

—The College just sent an annoying email about privacy and class recordings, asking us to consider various practices but without providing any instructions. It does seem like a good idea, for student privacy reasons, to consider “ audio-only recording or video that only displays the instructor and class materials without showing students’ faces” as they said. But how does one do that? Get Zoom to record showing only instructor and class materials?

Thank you Matt Osment for the link to how to get Zoom recordings to go automatically onto warpwire! That saved me a bunch of time and thought.
Z

[fcwiss]

Is it possible to both have preassigned breakout room groups (which I use for some classes)and to quickly put students into random breakout rooms on other days? Thank you

[Jordan Adams]

Susan, lots of information incoming here:

This guide from Zoom details a few different ways that video can be laid out during a meeting. This may not be exactly what you’re looking for, but a smaller version of the gallery view should be available, as long as you meet the minimum participant and hardware requirements.

As far as the privacy concerns go, I didn’t get that exact email, so I may not be answering your question exactly here, but I’ve traded a few emails with the general counsel’s office, wherein they talked about how Zoom recordings can get a little bit tricky as far as FERPA goes. Per their advice, it may be best to consider what the bare minimum of recording necessary is for your class on any given day. I’d venture a guess that most class periods do not have to be recorded in a manner that captures protected information every single day, but your mileage may vary.

Our colleagues down at Rice University have put out a guide on FERPA and Zoom, which I’d encourage you to take a look at.

Zoom does indeed have an option in your recording settings labeled “record an audio only file” which creates an .m4a file, in addition to the video, transcript, etc. files created. That can then be shared to students via Warpwire or through Zoom to your class, as needed.

[Jordan Adams]

Frederick, yes, that’s actually pretty quick. Just click on the breakout rooms, then click “Recreate”, then “Recreate all rooms”. Then, you can automatically sort all participants into as many random rooms as are needed. You can always switch back by hitting “Recover to pre-assigned rooms” if needed.

[fcwiss]

perfect, thanks!

[bickford]

Thanks for that zoom guide to video layout.

I do have “create audio only” file selected in my settings. But only a video version showed up in warpwire. How would I access the audio file?

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