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Home Forums COVID-19 Remote Teaching Forum Zoom breakout rooms and UNC SSO

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  • #1777

    I set up my Zoom class meeting so students had to use UNC SSO to login. Then I preassigned breakout rooms. Two things happened during the actual class:

    — Only about half the people were assigned to breakout room, I had to do the other half manually on the fly.

    — Half a dozen students could not get into the class, even though they were logging into with their UNC SSO. The only thing that finally made it so those students could enter was me editing the settings so it said “UNC-CH only” instead of UNC SSO.

    you can imagine how much class time this took! any thoughts? I’m having them work in the same groups in breakout rooms for several weeks, and I really don’t want to have to do it by hand every class.

    Matt Osment

    The steps for the pre-assignment are indeed tedious and non-intuitive. Did you follow the steps found here: ?

    The two most common problems are:
    1. using “” exactly for the CSV. Note that this email is not necessarily the students’ emails, rather a configuration used by zoom. The directions for getting these onyens are found in the linked file above.
    2. The directions also cover how students can check if they are logged-in properly…again not an obvious thing to see in zoom.

    You should also change your option back to “UNC SSO …”

    We are happy to look over these settings and help you get things fixed if you’d like to set-up a consultation:


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