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Home Forums COVID-19 Remote Teaching Forum “Only authenticated users can join”

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  • #1469

    I’m teaching a Maymester course right now, and i need guidance with the set up. I am recording the sessions for students to review materials. I had a student that had issues with internet conection, and is now trying to access the missed class. I’ve posted the zoom sessions in sakai, but she says she cannot access the recording. She’s been asked for a password. In my settings, i have “Only authenticated users can join”, but there is not specific password there to share, unless it’s UNC.EDU? please help!

    #1470
    Paul Wolff
    Participant

    The student will need to make sure she’s logged in with her UNC Zoom account so she’s seen as an “authenticated user.” The best way for her to do this is to go to https://unc.zoom.us/ – after logging in with her onyen and password, she can then attempt to access your video.

    If that doesn’t work, let us know and we can troubleshoot further!

    #1472

    Thanks a lot Paul! This makes sense, and I just responded to the student with the suggestion, and it WORKED!! Thanks so much for your help!

    #1473
    Paul Wolff
    Participant

    Wonderful – and congratulations on getting through Maymester!!

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