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Home Forums COVID-19 Remote Teaching Forum Zoom Help Reply To: Zoom Help

#884
Paul Wolff
Participant

Rita – make sure your students have visited https://software.sites.unc.edu/zoom/ and that they have accessed their account. From there, they will be able to see their “Sign In” email, typically in the format of “onyen@email.unc.edu”

Be sure to use that email when adding them as an alternative host and if that doesn’t work, I’d try contacting help.unc.edu and they may be able to look into this for you on the technical side of things.