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Home Forums COVID-19 Remote Teaching Forum Alternate hosts from spring no longer working Reply To: Alternate hosts from spring no longer working

#1747
Paul Wolff
Participant

Paul – I’d recommend making a help ticket at help.unc.edu. They can get this routed to the group that supports Zoom and look into your specific situation. It’s possible that the TAs need to go back to https://unc.zoom.us/ and log back in with their onyen/password to be recognized in a new term. It’s also possible they’ve been moved into a different Zoom subaccount. Either way, ITS would be able to troubleshoot that with you!