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#1713
Garrett Cook
Participant

Hi Megan!

The TAs and co-instructors may have accounts within a Zoom sub-account. I can see you are part of the master Zoom account, but if they are a part of a sub-account, Zoom won’t let you select them as alternative/co-hosts for the meetings when you are scheduling them.

You can either designate them as co-hosts once the individual meeting begins if you will always be there, or we can see about getting their accounts switched to the master account if they are okay with it. Let me know if you’d like me to investigate further and I can create a ticket for you and we can discuss the exact details of who the users are/what sub account they are in within that ticket.

Thanks,

Garrett