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#1240
Eugene Yamamura
Participant

Is there a plain old test for audio and video in Zoom, without joining a meeting?
An end user says her mic is not detected, so I just want her to test connecting her audio (& video), like Skype had.
http://zoom.us/test (the offered Zoom practice test) prompts for a password. I can’t find any online Zoom resource that states what this password is.
https://support.zoom.us/hc/en-us/articles/115002262083
I’ve tried other webpages on Zoom, from my Google searches that must lead to older content. For example, one tells me, once logged in, I should be able to click on my profile photo, then Settings (maybe this is just for the Pro plan).
Last, I called Zoom US support US: +1.888.799.9666 ext 2. You can’t get help unless you put in a meeting number.